Privacy and Cookies

Privacy and Conditions

How We Use Your Information

Your personal privacy and financial security are extremely important to us here at RealWorld and so we have strict policies regarding the collection, handling and storage of your personal information to prevent unauthorised use.

This Website

We do not collect any personal information on this website, except when you use our 'contact us' form to send us an enquiry. These details are securely stored and will only ever be used to contact you regarding your holiday enquiry. Whether or not you choose to book a holiday with us, we do not disclose any of your information to any third parties not immediately related to your enquiry/holiday, either before, during or after your contact with us.

All copyright and other intellectual property rights in any material (including text, photographs and other images) contained in this website is either owned by RealWorld or has been licensed by RealWorld for use on this website. You are only allowed to use this website and the material contained on the website for non-commercial purposes. If you wish to do anything else, you must obtain the prior written permission of the owner of the rights in the material. In the case of copyright dispute please contact RealWorld.

Cookies Policy

Our website uses Google Analytics to help us understand how people use our site. Google Analytics uses "cookies" which are very small text files stored on your computer to collect anonymous visitor information such as which pages you visit, how long you spend on the site (we hope a long time!) and a rough (to around 40km) location. No personally identifiable information is collected about you unless you purposefully submit it to us via the 'contact us' form.

The information collected by Google Analytics cannot be traced back to an individual, and is only used in aggregate to help us improve our site and make it better for our customers. Your security and privacy is important and we value it. For further information about how Google Analytics uses cookies see: http://www.google.com/intl/en/analytics/privacyoverview.html.

If You Book a Holiday With Us

Once you have booked a holiday with us, we keep all your personal information secure and we do not store any financial details at any point. You can request a copy of any information we hold about you, and on your request we will delete any information we hold.

We also promise never to to send you 'spam' email either before, during or after your holiday although we will usually send you a 'welcome home' email to thank you for your custom and to give you an opportunity to provide us with feedback.

ATOL Protected Holidays in South America

Your Financial Protection

The air holiday packages shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL10332. Please see our booking conditions for more information.

Accuracy

Although we really do try, we can't promise that the information accessible via this web site is 100% accurate. The information that we display is derived from a number of sources and whilst we take great care to try to ensure the accuracy of our information, circumstances, services and facilities may change or be withdrawn without our control or knowledge. As soon as we are made aware of any inaccuracies they will be rectified immediately.

Prices and Booking

All prices displayed on the site are guide prices only. When we start the booking process we will obtain a firm and up to the minute quote for you from our representatives in South America and this is the price that will be used in all correspondence. We do not currently allow for on-line booking as, due to the tailormade nature of our holidays to South America, it’s simply far more practical to talk to our customers to see what they really want! If this is something you would like to see in the future, please let us know.